About Us
Our Store is a real online shop -
with probably the best and most easy to remember name you could possibly
think of! We are a team run company. 100 percent of all orders are
dispatched from our warehouse. We only stock 100% authentic branded
products and do not sourced any copies or parallelly sourced items from
the grey market, so you can always be assured of the best quality from
what we sell. Fashion Authentic Womens Dresses.
Shipping Information
Shipping Options: Select What's Best for You
At
our site, we provide shipping options that are safe, fast, affordable,
and eco-conscious. Most commodity are shipped the same day they are
ordered! Your specific options are dependent on the destination of your
order.
For all international customers, we have partnered with EMS to accommodate your order.
You can view the status of your order or track your package through your Account.
Login to your account.
Click on Orders.
Click on the Tracking
If you have not registered for a account, please register.
Shipping Issues : Lost or Missing Packages
If
your order shows delivered, but you have not received your package, we
ask that you contact us send to email to help locate your package. We
will open an investigation for 7-20 business days from the delivery
date. If the package are not found after 7-20 business days, we will
refund or replace the item.
Shipping Issues : Delivery Address Corrections
If
you notice that your order has been placed with an incorrect delivery
address, contact customer service as soon as possible to see if the
order can be corrected prior to shipping. This is often not possible
due to how quickly our warehouse processes orders for shipment. In the
event, the order is shipped with the incorrect address, we can only try
to correct the address.
Returns & Exchanges
If for any reason you are not
satisfied with your purchase, please contact our Customer Service by
email within 15 days from the order date. We will provide you with a
return authorization number and further instructions on how to complete
your return.
Refund amounts for returned items will be credited
to you by our global partner Credit card in the same currency and using
the same exchange rate as your original order.
Payment
Paying with your credit card on our
store is fast, secure and reliable. Our fraud prevention policies are
very strict and successful. Plus, most of our credit card orders are
processed and shipped within 1-3 business days.
We only accept
Visa and Mastercard. Paying is safe. As soon as your order is submitted,
our system will obtain authorization to charge your card. An
authorization is NOT a charge, it is simply permission to charge your
card once your order is processed. Plus, it's also a way to
freeze/reserve the money to pay for your order. It may appear as if
there is a charge on your account, but at this time, no money has been
transferred to your account. Unlike some companies, we authorize for the
full amount in order to ensure that:
1. The card number is valid
2. There are sufficient funds in your account to complete the purchase.
3. Your billing information is correct.